UI/UX Designer & Researcher/Web Computing Specialist
Clinical Informatics Research Group, University of Washington School of Nursing
June 2016 - Present
➔ Contributed to the design, prototyping, and development of web-based interfaces focused on clinical and public health applications for education, data collection and research dissemination on a wide variety of subjects including prostate cancer, dementia, HIV and mental health.
➔ Designed, prototyped, and developed web layouts, navigation systems, custom icons, logos, and cohesive brand identities to enhance user engagement and visual consistency.
➔ Conducting heuristic and interview-based usability studies to identify user pain points and improve system usability.
➔ Applied scenario-based design methods to develop and test workflows for clinical care and public health systems.
➔ Performed QA testing across multiple platforms to ensure functionality and user experience consistency in clinical care and research systems.
➔ Facilitated communication and translation between software developers and medical professionals to ensure accurate implementation of clinical requirements.
➔ Conducted accessibility testing to ensure compliance with WCAG standards and improve usability for all users, including those with disabilities.
➔ Led rapid iteration cycles, incorporating user feedback into continuous UI/UX improvements and design refinements.
➔ Acted as a liaison between backend developers and stakeholders to ensure technical solutions aligned with user needs and workflows. Notable organizations include: the CDC, Washington State Department of Health, Movember, USAA Face the Fight Foundation and a wide number of Universities and Hospitals around the country.
➔ Key Skills: Usability Research, HTML5, CSS, JavaScript, Wireframing, Interaction Design, Web & Mobile App Design, Scenario-Based Testing, Heuristic Evaluation
Lead Application Designer and Prototyper
Co-Lead of Reseach and Evaluation
HCDE Capstone in partnership with the CoMotion Mobility Innovation Center, King County Metro and Sound Transit
Jan 2019 - Oct 2019
➔ HCDE Senior Capstone Project—People’s Choice Award Winner
➔Conducted in-depth interviews with a diverse group of public transit riders to understand usage patterns, pain points, and interest in a mobile alternative to physical ORCA cards.
➔Designed and built an interactive mobile app prototype that included core features as digital payment, streamlined features, account management, and customization/personalization
➔Coordinated directly with project sponsors, leading regular communication, planning, and cross-functional collaboration.
➔Researched and conducted a comparative UX analysis of fare systems in Boston, Sydney AUS, and Pierce County to identify best practices and design opportunities for the ORCA app prototype.
➔Delivered a user-centered design proposal to representatives from King County Metro and Sound Transit, highlighting usability findings, mapping, and mockups
➔Led project management efforts, ensuring timely delivery and cohesive team execution throughout the design process.
➔King County Metro and Sound Transit quickly integrated ideas of adding local sports team branding into ORCA card designs to enhance community engagement and visual appeal.
➔Prototype influenced the direction of King County Metro and Sound Transit’s final mobile product.
➔ Key Skills: Visual Design, Interaction Design, Prototyping, User Research, Usability Research
UX and Graphic Designer and Consultant
Freelance
Jan 2015 - Present
➔ Designed custom products and logos tailored to clients' specific needs, enhancing brand identity and user engagement.
➔Developed prototypes using 3D modeling, laser cutting, and paper prototyping techniques to visualize and test design concepts.
➔Employed a diverse range of design software to select the most appropriate tools for each project's requirements.
➔Managed end-to-end project lifecycles, including client communication, scope definition, timeline management, and resource allocation, ensuring timely and successful project delivery.
➔ Key Skills: Creative Design, Interaction Design, Prototyping, Product Design, Communication, Project Management